jF
joy F

1 reviews | Active since Oct 2016

25 Oct 2016, 11:19

bad service

<p>To whom it May concern</p> <p>I purchased a blender from Homechoice in april used it once then it smelt like burnt plastic, it was with in the 14day period so i informed Homechoice and they collected in May, after 6 weeks they returned it after "repairing it"but i was still sitting with the same problem.2 months ago they collected it, but they are still deducting money from my account for something that i have no use of. Being trying to get them correct the situation but t no avail. So what do i do now? So tired of this. Ever sorry I bought the Damn thing.</p>

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Replies (1)
Homechoice
Homechoice's reply25 Oct 2016, 15:42
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team