BAD SERVICE
<p>Homechoice owes me over R300. When asked if I can close my account and get a paid up letter to confirm my account is paid up the request was sent through I gave all my banking details but I still have not received my money yet. I sent the request through las f Monday. My account number is: ********** 09</p>
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Homechoice's replyOfficial
18 Oct 2016, 15:57Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply18 Oct 2016, 15:57
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team