Bad Service

<p>Homechoice delivered the wrong item which i didn't order and now they telling me to return the item.</p> <p>Why do I need to pay for their staff's mistake? I mean what is so difficult for them to deliver the correct item and take the wrong one?</p> <p>I spoke to Rafieka - what a rude SUpervisor. She told me that she is not even sure if I am not lying and if I don't return the stuff I will have to pay for it. Really ???I mean come on why on earth will phone HOmechoice and hold for more than 30min if It was the correct order. What upset me the most is on my order nothing talks about curtains and they still give me curtains and right on the invoicethat it is a duvet set.</p> <p> </p> <p>You can't except your customer to liable for your staff's mistake.</p> <p> </p> <p>Why can't you deliver right staff and when you deliver the right stuff you take the wrong one?</p> <p> </p> <p>I am so dissapointed</p>