INH
I. Nosipho Hlatywayo

1 reviews | Active since Sept 2014

17 May 2016, 14:46

Bad service

<p>On the 17th April 2016, I ordered two blankets and I was supposed to get 1 free. on the 24th or April , I just received only one Blanket form the RTT. When i phoned homechoice they said two blankets when on their are way. On the 9th of May I called homechoice again, they said they don't know where can they deliver. I was shocked when they sent me the amount that I owe them while I didn't receive everything. Even today.</p>

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Replies (4)
Homechoice
Homechoice's reply20 May 2016, 09:48
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice
Homechoice's reply20 May 2016, 09:48
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice
Homechoice's reply20 May 2016, 09:48
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice
Homechoice's reply20 May 2016, 09:48
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team