TP
Thandi P

1 reviews | Active since Jun 2017

28 Jun 2017, 12:14

Bad service

<p>I have been trying to contact Homechoice because they short delivered my order but for the past 24 hours its been a nightmare. At some point i was on hold for 17 minutes, i have sent emails and there is still no response - I have used the contact me online and STILL no answer. I am really disapointed</p>

0
Replies (3)
Homechoice
Homechoice's reply29 Jun 2017, 09:10
Official

Hello,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

TP
Thandi P's update29 Jun 2017, 14:20
Reviewer Update

My account number is ********** 52

TP
Thandi P's update30 Jun 2017, 14:41
Reviewer Update

STILL NO UPDATE