bad service

<p>good evening </p> <p>I am really unhappy about the service that i have recieved from Homchoice. i have placed an order from homecoice on the 06/06/2017 online and the only requirement was a bank statement or payslip. i gave them permission to get a statement from my bank. I called on the 15/06/2017 and they said, they have not received a statement from the bank and they have put a request for ir ref number for the call ********** 6 and i called again after few dasy they said the same thing ref number for the call ********** 43. I caaled today and they said my order is with the wholesale so i asked how long is it gonna take and she said, she does not know . I must hold on and she will find out for me , her response was i need to send my proof of address and ID copy which was not a requirement from the first place when i didi my order online and no one has communicated that to me. Even after my numerous calls i did not get that information. ref for the call ********** 55</p> <p> </p> <p>what really makes me mad is that, i am using my airtime to make these calls and i am not g etting proper service. I am a new client and i am not sure this is how HOMECHOICE treat their clients. Im extremely dissappointed. Even when you send emails they dont respond.</p> <p> </p> <p>kindly attend to my enquiry within 24hours I cancel my order.</p> <p>My account number is ********** 19.</p> <p> </p> <p>regards</p> <p>Nothando</p> <p> </p>