DA
Daphne A

1 reviews | Active since Apr 2016

21 Jun 2021, 19:16

Bad service

I am still waiting for a call from Management from Home choice to respond to my request, NOT a call centre.....

NATASHA from the call centre does not want to accept the confirmation from SABC that I have a TV Licence and in fact I pay them R28.00 a month for years!! Gives an excuse that the system does not accept it!!!

So what do you make of this, but they want business, phone and send me messages everyday to promote sales,but they can't bend a system!!!

Make you think doesn't it....

Disgusting!

0
Replies (1)
Homechoice
Homechoice's reply22 Jun 2021, 08:25
Official
Hi Daphne.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice