SM
Selma M

1 reviews | Active since Feb 2015

15 Feb 2015, 13:39

bad servers

I am so disappointed with the service received from Home Choice. My first purchase is a on going nightmare. A month later the goods was finally delivered and half of the things was damaged which I immediately send back. When I opened the invoice I was shock to see I was billed for initiation, delivery, assembling and finance fees on each product which was never explained to me. Only thing I was told is that interest is added on a monthly bases. I definitely demand an explanation! This is crazy for such ****ty services

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Replies (1)
Homechoice
Homechoice's reply17 Feb 2015, 08:52
Official
Hello pinkymoya,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team

Best regards,