BAD SERIVCE OF HOMECHOICE

0n 19.10.2015 I placed an order of Homechoice of Mattress protector and up to now I have not received my order. I also made a cash payment of R 652.91 on 15.10.2015 and on 20.10.2015 I contacted Homechoice who said that they are still busy with my order and I will receive an sms that shows when my order has been dispatched. On 27.10.2015 I spoke to Melissa and her supervisor Rochelle did not want to talk me ref No: ***. <br> <br> Even though my account was in arrears I paid an amount of R 706.00 on 15.10.2015 so that my account can be up to date. They claim that they have sent a sms to me on 21.10.2015 of which I didn't receive.<br> <br> I am fed up with this service because they did not even contact me to tell me the order out of stock and I called today they told me this. They even decided to take money made for cash payment and add to my arrear account of which I have paid without even consulting me.