1 reviews | Active since Jun 2016
Bad ,rude and un professional service Homechoice
I had an account with homechoice *** which I was paying and later went under debt review. I later found maybe thre months after that the money they got from debt review was to little than I started paying them direct.
They have been sending statements direct to me and I was paying them .In January I wanted ro settle my account and they refered me to debt review and there the fight started. All of a sudden they have sold my account and some attorneys phoned me and I informed the attorneys that I will not talk them because I have been paying home choice directly.The attorneys send the account back to home choice and I started dealing with them again.
I managed to settle this account and even received a settlement letter from mbd. So now on experian the account is still appearing with the R906 that I have settled.
We investigated and found that its another account of 1998 acc no *** Homechoice never ever phoned me about such an account that I owe them. Home choice never open a new account for you if you did not pay up your previous account.
On my profile now there is an amount of R5000 that I owe but when you phone them no one knows nothing.
The lady in the legal team department is rude she cant even answer you properly. The debt review department of home choice says I was removed from their department am now at legal.
From experian I received a document that shows that the 1998 account was written off. So this account *** is 22 years old and now they decided to put it on experian.
I have phoned emailed and no one want to fix this problem. I have emailed Mr. Ishaaf Vermis several times on this issue no assistance. I have watsaap it seem when they see my name everything just shuts down even their telephone lines.
One of our staff members will contact you shortly.
Homechoice
One of our staff members will contact you shortly.
Homechoice
