1 reviews | Active since Aug 2015
BAD ROTTEN ATTITUDE
LOOK LETS BE HONEST SMART PHONES ARE THE BEST.I RECENTLY DISCOVERED A FEATURE ON MY PHONE CALLED \CALL REJECT".SO ALL PRIVATE NUMBERS AND NUMBERS STARTING WITH 087 I HAVE BLOCKED.DUE TO THE CONSTANT PHONE HARRASSMENT FROM HOMECHOICE I DECIDED TO BE HEAD ACHE FREE AND DO THIS FOR MY SANITY.<br> NOW THIS LADY JUST CALLED ME 15 MIN AGO AND WAS SO RUUUDE.SHE SAID I WAS IN ERREARS BY R50 AND NEEDED TO PAY IMMEDIATELY.WHEN I ASK WHY IS IT THAT WAY COS I PAY THE INSTALLMENT THEY TOLD ME TO PAY SHE BECOMES ALL AGRO TELL ME WHERE TO GET OFF AND DROPS THE PHONE IN MY EAR.SO THATS HOW WE TREAT CUSTOMERS THESE DAYS.<br> WOW SHAME SHE ACHIEVED WHAT EVER SHE WANTED TO ACHIEVE CAUSE IM STILL IN SHOCK THAT STAFF OF HOMECHOICE ARE ALLOWED TO BE SO RUDE TO CUSTOMERS WITH NO CONSEQUENCES AND SAY WHATEVER THEY PLEASE TO CUSTOMERS.<br> WELL THANKS SISI AND ITS SUCH A SHAME THAT IT WAS A BLACK LADY.THAT PHONE IS NOT YOUR HOMELINE SISI AND DONT BRING YOUR HOME ISSUES TO WORK!!!!!!"""
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
