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Fortunate L
1 reviews | Active since Dec 2014
03 Sept 2020, 12:50
BAD RETURN POLICY
A couch was delivered at my place in May and I called into say I did not placed an order for this couch,can they please come and collect it. Up until today no one is coming to collect the couch. I have been in contact with Home choice regarding this issue but I cannot get help. They are deducting my money and when they are suppose to refund me, they are stalling. i spoke to a lady by the name of Busisiwe Msindwana, she is also not helping in anyway. Home choice is so bad at picking up the returns, I will never ever use Home choice for anything ever!!!!
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Replies (2)0
Replies (2)
Homechoice's replyOfficial
03 Sept 2020, 12:53Hi Fortunate.
We’re very sorry to hear about the poor service you experienced.
We’re very sorry to hear about the poor service you experienced.
We will be in contact with you shortly to assist in resolving the issue.
Thank you
Homechoice
Homechoice
Homechoice's reply03 Sept 2020, 12:53
Official
Hi Fortunate.
We’re very sorry to hear about the poor service you experienced.
We’re very sorry to hear about the poor service you experienced.
We will be in contact with you shortly to assist in resolving the issue.
Thank you
Homechoice
Homechoice
FL
Fortunate L's updateReviewer Update
03 Sept 2020, 12:57I need this issue resolved today because I have been a loyal customer to Home choice but what they did is beyond my expectations from them. I need my money as in yesterday and them to collect their couch at my home its been 4 months I have been battling with this issue.
FL
Fortunate L's update03 Sept 2020, 12:57
Reviewer Update
I need this issue resolved today because I have been a loyal customer to Home choice but what they did is beyond my expectations from them. I need my money as in yesterday and them to collect their couch at my home its been 4 months I have been battling with this issue.