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faieza B

1 reviews | Active since Apr 2013

26 Jan 2022, 10:56

Bad experience

I just had the worst call experience with homechoice agent, makes me rethink ever buying or recommending them this guy was so blunt and rude has no way of speaking. He spoke to me as if I ever skipped a payment I am still upset, you should train your agents how to speak to customers. Go and listen to the call 10:26 poor experience I feel like closing this account.

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Replies (1)
Homechoice
Homechoice's reply26 Jan 2022, 11:00
Official
Hi Faieza.

We’re very sorry to hear about the poor service you experienced.

 Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.


Thank you.
 Homechoice