1 reviews | Active since May 2025
Bad experience
I've been a customer of Home Choice for many many years and neva had any problems until now recently.Ive ordered a frying pan it was delivered but it was not what expected so i reported it and i was asked to return the item which i did the very same week.Im still getting calls from them almost everyday even though i sent all the necessary documents that was required but still and know i asked for statement and to my surprise im even being charged for a nine piece towel set plus the Frying pan which was returned almost three years back.This is giving me bad credit because now im handed over the MBD for stuff that's not even in my house,every consultant that phone's askes for return slip and stuff done that even the affidavit they asked for done that aswell but to no avail.Im being harrassed daily don't know what to do now.
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team