Bad customer service from HomeChoice consultants

The consultants at homechoice have a really bad attitude and they don't have a sense of accountability for their mistakes. I had a wrong order delivered to my house and when I called to notify them no one was willing to assist even their supervisor didn't care. I wasted my airtime calling to get clarity but no one was brave enough to take the blame or even apoapologise for the inconvenience caused. I had to call over and over again as I kept being referred from one consultant to the next without getting the Assistance I needed. It was my 1st experience buying from them and I will never support them ever again. I have never experienced such rude and irresponsible consultants before. The service I received was very bad, they Probably took advantage because they know that I am far from Capetown and it won't be easy for me to deal with them in person. I'm so disappointed with homechoice. They must keep an eye on their workers or else they will loose customers.