bad customer service from homechoice
<p>i ordered at homechoice 21 piece bedding where I was suppose to get 21 piece comforter set and a free blanket delivered .Instead they deivered today and I got 18npiece comforter set , no blanket and when I called the customer services they drop the call..<br />Account number : ********** 71.</p> <p>So I have made a decision to return your goods if my case is not sorted out within 2 days.</p> <p>contact number : ********** 216</p> <p>regards.</p>
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Homechoice's replyOfficial
03 Feb 2017, 08:07Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice's reply03 Feb 2017, 08:07
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team