LN
Lorren N

1 reviews | Active since Mar 2012

17 Jul 2020, 10:38

BAD CUSTOMER SERVICE.

Purchased blankets on the 4th of May, I have called home choice a number of times and every time I call I am told different answers and that someone would get back to me and that never happens. I then decided to send emails to which no one responds. I feel like Home choice is unbothered. 3 months later , I haven't received the blankets no communication, no one responds to emails. One agent told me to stop calling and wait. I mean a whole 3 months???? Unbelievable customer service. :(

0
Replies (1)
Homechoice
Homechoice's reply17 Jul 2020, 11:23
Official
Hi Lorren.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused 
Homechoice