nM
nyadzeni M
1 reviews | Active since Jun 2021
18 Oct 2021, 12:11
bad customer service and bad communication
i reported a faulty appliance at homechoice that i had bought in April this year. it was collected on the 30th of september for repairs and to date no one has contacted me regarding the issue. everytime i call all the consultants always tell me the same story that the appliance is still in repairs department and they haven't received any feedback from repairs.Is draining because i have spent so much money making calls with no solid answer. it's been over a month and three weeks since the appliance i bought from homechoice went for repairs.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
18 Oct 2021, 12:23Hi Nyadzeni.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice's reply18 Oct 2021, 12:23
Official
Hi Nyadzeni.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
nM
nyadzeni M's updateReviewer Update
19 Oct 2021, 10:46Good day,
Can you just let me know the exact date that you are going to call on, i was under the impression that you were going to call me to get to the bottom of this issue.at the other hand i should continue paying for something that im not using . i cannot wait to settle this account and close it down.
Can you just let me know the exact date that you are going to call on, i was under the impression that you were going to call me to get to the bottom of this issue.at the other hand i should continue paying for something that im not using . i cannot wait to settle this account and close it down.
nM
nyadzeni M's update19 Oct 2021, 10:46
Reviewer Update
Good day,
Can you just let me know the exact date that you are going to call on, i was under the impression that you were going to call me to get to the bottom of this issue.at the other hand i should continue paying for something that im not using . i cannot wait to settle this account and close it down.
Can you just let me know the exact date that you are going to call on, i was under the impression that you were going to call me to get to the bottom of this issue.at the other hand i should continue paying for something that im not using . i cannot wait to settle this account and close it down.