Bad customer service

Item: Homechoice
Rating: 1
Author: Nonhlanhla S

i have send documents to home choice on 20th November 2020, regarding ********** purchase on my account until today no feedback and the number ***** department do not answer their phone my id number ***. i need to know if the investigation is completed or whats the way forward cause it is affecting my credit score. my number is ***

Helpful (0)

Replies (1)

Homechoice's replyOfficial

17 Mar 2021, 11:03

Hi Nonhlanhla.

Thank you for bringing this serious matter to our attention.

We are urgently investigating this and believe you may have been a victim of *****.

We will be contacting you to get further details from you.

Thank you for your patience and understanding
Homechoice

Homechoice's reply17 Mar 2021, 11:03

Official