Hellopeter
Share Your Experience
TD
Taz D

1 reviews | Active since Nov 2017

07 Jun 2019, 10:57

bad customer service

placed an order 22-05-2019 to date no response or feedback , every time i call the call center they tell me its with the vetting department . i was on hold with vetting dept for over 1 hour with no answer. pathetic customer service. having being sending emails with no response.

0
Replies (3)
Homechoice
Homechoice's reply07 Jun 2019, 10:59
Official
Hi TAZ.

We’re so sorry we let you down. One of our staff members will contact you shortly. 

Speak to you soon 
Lee-Ann
TD
Taz D's update07 Jun 2019, 11:36
Reviewer Update
Is lee - Ann an automated system as this looks like a copy and paste method because coz all your reviews are responded in this manner , but no body calls back. i am still on hold with the vetting department currently waiting for over 1hr 30min, pathetic customer service i must say. if this is how you going to treat customers then i should take me business else where. you phone to telemarket your service but fall upon delivery...
TD
Taz D's update08 Jun 2019, 08:15
Reviewer Update
Received a call from Lee- Anne yesterday advising the vetting department will call me but they haven't.