1 reviews | Active since Dec 2016
BAD CUSTOMER SERVICE
<p>I paid up my account as per my statement on the 26th of November. I then requested a paid up letter from Homechoice which I received on the 30th of November. Today the 14th of DecemberI receive a statement stating that I owe the R85 AND SOME ODD CENTS. I called their customer care centre and a very arrogant Christel told me that there is nothing she can do the outstanding amount is for interest? Uopn asking sinc when does a R0.00 account accumulates interest she let me hold for her manager of which I never spoke to as Christel cut the call.</p> <p> </p> <p>HOMECHOICE I have been with you for years and what I GOT TODAY WAS SO UNCALLED FOR. I NEED MY ACCOUNT SORTED, AS FAR AS I AM CONCERNED I DONT OWE YOU A CENT.</p>
