SS
Sbu S
1 reviews | Active since Apr 2018
04 Feb 2020, 13:18
Bad customer service
Am really disappointed with home choice they are not professional especially their consultant everyday am getting 10 to 15 calls from them asking me when am going to pay and when I asked them what is the system saying they say it shows 25th of everymonth and I am paying them before that date. Another thing with them is that our agreement was 215 pm now it went all up to 310 and they can't even explain what is the cause so surely this month end am closing the account and am encouraging any other south African to buy from them
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Replies (2)
Homechoice's replyOfficial
04 Feb 2020, 13:20Hi Sbu.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice's reply04 Feb 2020, 13:20
Official
Hi Sbu.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
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Sbu S's updateReviewer Update
04 Feb 2020, 13:43Am really disappointed about the amateur that recently phoned me making an irreverent example about my company that am working for please do train your staff to deal with customer complaints and have a clear understanding of the nature of query cause am not going allow people to disrespect me and harrasse me
SS
Sbu S's update04 Feb 2020, 13:43
Reviewer Update
Am really disappointed about the amateur that recently phoned me making an irreverent example about my company that am working for please do train your staff to deal with customer complaints and have a clear understanding of the nature of query cause am not going allow people to disrespect me and harrasse me