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Musa M
1 reviews | Active since Nov 2021
30 Nov 2021, 09:36
Bad Customer Experience.
This is the worst service I've ever received.
When I opened an account I de******ecked; but my account was not debited as per agreement. I was promised will be fixed and for two months it wasn't resolved. On the third attempt they deducted a premium on my account without my permission. I recently settled the account cause I was tired of the harassment. Even so, I am still receiving calls that I am owing the account.
The proof of payment was sent and I was promised it will update in 48hours; I made payment on the 25/11/2021 and to date this has not been done.
I called in this morning and 19:51sec call which I was placed on hold until the consultant hung up on me.
Poor, poor, poor, poor poor, POOR!!!!!
Helpful (0)
Replies (1)0
Replies (1)Homechoice's replyOfficial
30 Nov 2021, 10:13Hi Musa.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice's reply30 Nov 2021, 10:13
Official
Hi Musa.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
