Bad customer care service
<p>I placed an order two week ago and the consultant told me i can only start paying at the end of July. Last week I recieved a statment saying I will start paying this month. I called this morning to clear the confusion and try arrange that we stick to the original agreement. The accounts lady by the Name of Timnah was so rude. She has no respect for client and no respect for Homechoice as a company and a brand, I am so dissappointed with the service offered by her. She is unproffessional and treat a big and reputable company like a ****a shop. </p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team