FG
Fez G

1 reviews | Active since Aug 2022

29 Jun 2023, 15:49

Bad customer care service

Homechoice consultants are very rude, today the 29 June @ 15:26, I called homechoice to query about a problem of not being able to access my account since I no longer use the same number that I registered my account with. I was attended by a very rude Xhosa lady, who just dropped the phone while i was still talking, and I redialed and she had the audacity of picking it up and saying a word but breathing on the phone. Just imagine 😡

0
Replies (1)
Homechoice
Homechoice's reply29 Jun 2023, 16:03
Official
Hi Fez.

 
 Thank you for bringing this matter to our attention.
 
We will be contacting you to get further details from you.
 
Regards
Homechoice