1 reviews | Active since Mar 2025
Bad company
Good day
Trust you are well.
Kindly note i have been complaining since last year regards to the bed i bought from home choice (restonic brand) i **** a complaint on help peter as well please see below complaint.
I am a very unhappy customer my i bought a bed (FROM RESTONIC) November 2024 not even a month in the mattress looks like we have in for years i contacted homechoice they asked for pictures with a broom and a ruler which i done then they got RESTONIC to call us this rude guy SHAWN contacting me to come inspect since then nobody called to come pick up that bed i regret buying a items from homechoice I NEED THIS TO BE SORT OUT ASAP PLEASE.
I just spoke to Samantha she state that there is no update to say my bed will be changed only a note made that the Assessor said we don't route the bed how can you route the bed we had for a week we sleeping with three blankets under us course of this mattress kindly resolve this matter.
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
The Customer Support Team