bad call centre, no answer do not return calls

Item: Homechoice
Rating: 1
Author: KARABO M

homechoice do not take their customers seriously, they do not answer calls and they do not return calls on when you leave your number on their stupid voice prompts. please decide if you return my call or answer my call, i want to know when will my order come or answer the call so i can cancel the damn order and move on to a retailer that will fulfill my needs

Helpful (0)

Replies (3)

KARABO M's updateReviewer Update

05 May 2020, 17:03

I am still waiting for the call you had promised to return, when will my order come , the order was placed on the 14 April WHAT IS TAKING SOOOOOOO LOOOOONG????

KARABO M's update05 May 2020, 17:03

Reviewer Update

I am still waiting for the call you had promised to return, when will my order come , the order was placed on the 14 April WHAT IS TAKING SOOOOOOO LOOOOONG????

KARABO M's updateReviewer Update

05 May 2020, 17:04

I HAVE ACTUALLY READ SOME OF YOUR REVIEWS AND THEY ARE ACTUALLY BAD AND MOST OF THE CUSTOMERS ARE COMPLAINING OF ONE THING THAT YOU GIVE POOR SERVICE

KARABO M's update05 May 2020, 17:04

Reviewer Update

I HAVE ACTUALLY READ SOME OF YOUR REVIEWS AND THEY ARE ACTUALLY BAD AND MOST OF THE CUSTOMERS ARE COMPLAINING OF ONE THING THAT YOU GIVE POOR SERVICE

Homechoice's replyOfficial

06 May 2020, 07:48

Hi Karabo.

We’re very sorry to hear about the poor service you experienced.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice

Homechoice's reply06 May 2020, 07:48

Official

Hi Karabo.

We’re very sorry to hear about the poor service you experienced.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice