HR
Hendrina R
1 reviews | Active since Mar 2012
08 Jul 2024, 21:23
Bad bad services
I have return a order to homechoice kolonade on 1/7/24. On 8/7/24 a driver come to pick the package op at my home but i told them it is at kolonade home choice:: that package is still at kolonade and i am still waiting for my refunf What is homechoice’s problem didnt they read my emails
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Replies (2)
Homechoice's replyOfficial
09 Jul 2024, 10:09Hi Hendrina J Roos,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,
Riaana on behalf of the Customer Support Team
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,
Riaana on behalf of the Customer Support Team
Homechoice's reply09 Jul 2024, 10:09
Official
Hi Hendrina J Roos,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,
Riaana on behalf of the Customer Support Team
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,
Riaana on behalf of the Customer Support Team
HR
Hendrina R's updateReviewer Update
10 Jul 2024, 15:09Ek sukkel al van 1 julie om n pakkie wat by homechoice kolonade lê terug te kry by homechoice watehouse:: hulle weier om my geld terug te betaal aangesien kolonade se werkers n ene PRINCE nie HAAR werk doen nie en dan stuur Pargo hulle couriers NA MY adres toe terwyl ek hulle al 20 keer gese het die pakkie is by kolonade KAN EK HULLE VRA OM ASB VANDAG NOG DIE PAKKIE TE GAAN HAAL BY HOMECHOICE MONTANA KOLONADE
HR
Hendrina R's update10 Jul 2024, 15:09
Reviewer Update
Ek sukkel al van 1 julie om n pakkie wat by homechoice kolonade lê terug te kry by homechoice watehouse:: hulle weier om my geld terug te betaal aangesien kolonade se werkers n ene PRINCE nie HAAR werk doen nie en dan stuur Pargo hulle couriers NA MY adres toe terwyl ek hulle al 20 keer gese het die pakkie is by kolonade KAN EK HULLE VRA OM ASB VANDAG NOG DIE PAKKIE TE GAAN HAAL BY HOMECHOICE MONTANA KOLONADE