Bad Bad Bad Service and Quality!!!!!

<p>I bought a bed set from home choice, when they delivered, my set of curtains, and scatter cushions was not included in the box - I've tried everything to get a refund from Home Choice - I've spoken to so many people, I've lost count - I completed a dispute form, and all the people that I speak to tells me the same thing "They never received it" and while I am on the line with them, they will suddenly find it on the emails, Since I bought this, and they delivered it, I settled this bedding bundle, and I owe nothing on it. They received their money from me, but now they refuse to give me what I'm asking for - I need a refund on the stuff I did not receive - On Friday, the phone was put down in my ear, because a very rude woman spoke to me, and when I tried to ask her questions, she just did not stop talking for one moment to hear what it is that I need to know, I lost my temper because I could not get a word in - What is the reason for her call then? To F**k me around? - I am at work, and I do not appreciate calls if the person on the other side is only phoning me to mess up my day, and they have nothing to say - Home Choice ****** me, and if you are a Company or a Individual, *****ing is *****ing, and should be seen as a ******** offence - I hope Hello Peter gets some-one from home choice to phone me back regarding this, because this is ridiculous. - I feel sorry for the good people working at home choice (I've spoken to very nice people in the past), but most of the people working there are clueless, and is only working there to earn a salary, no people s**** - They talk with tones that you can hear coming out of a dead person - "Misluk Man". I have a very good name with them, I always pay more than I should, and always settle way before the time is over, but Home Choice will never see another Cent of mine - Why do they not have an accounts department? You ask to go through to accounts, and are told that they can not transfer to that department, and also does not have a number for them - My goodness, how are you then supposed to get info on your account - I settled my whole account except for some pillows and a duvet inner set, but the sales department sais I still owe more than R 4000.00 which is definately not the case - Who do I speak to to find out what the problem is there, They want me to pay R 100.00 more a month than i should because an error on their side - Is customers nothing to them anymore? - And the quality of their stuff is not what it used to be years ago - When you used to buy from Homechoice, you knew you are getting quality, I might as well buy my pillows from the side of the road - The 2 x Standard, and 2 x Continental Pillows are only 10 cm high, and very very bad quality, nothing at all what the picture shows, I am not even using it, it is packed away - A baby wouldn't even have a good nights rest on such flat pollows - Very Vary Dissapointed in this company!!!!!</p>