BAD BAD BAD SERVICE!

<div>On 27/05/2015 I ordered the Royal Garden Peach 17-piece luxury comforter set,which only came with 2 curtains. Then on 05/06/2015 I placed another order for 2 more curtains. When I received the extra curtains I ordered, the curtain header tape was stitched differently from the ones I initially received with the set, resulting in the curtains hanging at different lengths. I phoned the call centre and they explained that I will need to send them back after which they will replace them for me, I asked if I can send it via courier, the lady told me that I can do that and they will refund me 50% of the cost of sending it back. At 10h06 on the 25/06/2015 Homechoice received the returned goods and a person with the surname Cloete signed for the parcel I send. Since then i have phone numerous times (I think it is 5/6 times) with absolutely no results, they always tell me that the parcel has not yet been scanned into the warehouse, for which I have the proof that it was received by Cloete on the 25th of June.Then they tell me that they will immediately sort it out and phone me back, which also never happened.This is the absolute worst service I ever received from an online company!</div><div> <br></div>