Bad attitude and lies

<p>Beginning of april I placed an order with homechoice. weeks went by without delivery until I called them on the 28th april telling them to cancel the order since they still had it. they did a follow up call to confirm that I didnt want it anymore. My online account still doesn't show the order cancelled. I called them again yesterday(15/05/17) and a lady told me it's already dispatched, it can't be cancelled. I check my account again, she was lying it was still being processed, I called again same time. Different very RUDE woman who insisted I **** and said I want to PLACE an order when I clearly said I want to TRACE an order. She went on being rude and when she finally came around she said the order can't be cancelled as they don't have it anymore. When I get it I will have to not sign for it so it can be returned. My problem with this, it's already a second month, I've been billed for goods I haven't recieved and I have been **** to over an over again with this cancellation. Its not the first time I've been subjected to the rudeness of HC consultants, I AM DONE!!!!!!!! They just lost a client. They only nice if they sell you something, otherwise they shout and don't listen before replying. SO DISSAPOINTED WITH HC. </p>