KK
King K

1 reviews | Active since Nov 2022

27 Jun 2023, 11:57

Awaiting my delivery

I have been waiting for my order for way over 14 working days and I have been sending emails out with no responses just tickets being closed without being resolved. This is very unprofessional as I have been advised that my account is going to be debited in July and I will not have that happen

0
Replies (6)
Homechoice
Homechoice's reply27 Jun 2023, 12:51
Official
Hi.

 Thank you for bringing this matter to our attention.
 
We will be contacting you to get further details from you.
 
Regards
Homechoice 
KK
King K's update27 Jun 2023, 13:09
Reviewer Update
Alright I will be awaiting your call
KK
King K's update28 Jun 2023, 09:20
Reviewer Update
Good Day Kindly note that I am still awaiting your contact and this is becoming pathetic. I still haven’t received contact regarding delivery nor from your side to apologise and fix my issue. If HomeChoice is unable to deliver the service they’re supposed to kindly please cancel my order. I am so disappointed as I was looking forward to having your beautiful quality bedding but I guess my expectations were too high. If delivery is not made today before 15h00 then please cancel my order
KK
King K's update29 Jun 2023, 17:00
Reviewer Update
Hi Homechoice I do not know if this is a joke or what but I just received notification that my parcel could not be delivered however it was never attempted. If this parcel is not delivered tomorrow before 5 just cancel that order and send proof of cancelation. I was giving you the benefit of the doubt but now it seems like I am the stupid one cos I got 2 calls yesterday promising a delivery but nothing happened.
KK
King K's update30 Jun 2023, 09:52
Reviewer Update
@Homechoice, Kindly please advise if my delivery is going to take place today or of you will be canceling my order as this is the only way I am able to communicate with you and at this point not getting any response either
KK
King K's update30 Jun 2023, 11:14
Reviewer Update
So you do not respond to any of my emails and drop all of my calls at your call center, what is really going on??