Are you working with **********?

Good day,

Two ********** orders have been were processed on my account today, Monday the 6th of June 2022, order number ***1 and order number ***0.

Another ********** order was processed on the 22nd of April 2022 and I contacted Home Choice to cancel the order and investigate and I was advised that that the order had been cancelled and a query logged with the ***** department. I further requested for my account with Home Choice to be completely closed, and the lady I spoke to said she has sent in the request.

I called today regarding the orders that were processed today and was advised that they are almost on their way out, also the delivery address had apparently been changed.

Can somebody please make sure that these orders do not go out and further to that ensure that the account is closed. I did not place any orders with Home Choice and had previously requested that the account is closed.

Precious with whom I spoke today advised that my account is flagged for ***** alert, how were the two orders place not detected as ********** and stopped?

This is very careless of Home Choice.

Make sure those orders don't go out as I will not be liable and also ensure that the account is closed.