Appaling service (I'm all about that base!!)

<p>I placed an order on the 6th of October 2016 for a base set, they decided to deliver a matress only without the base...I then called them and I was told that I should be receiving the base in a couple of days....I waited a week and called again and I was told the same story! it's been a month now and I've still not received the base! called them a week ago to arrange for them to come collect the matress and just credit my account because they do'nt want to give me my base....they said it will be collected within 5days its been 9days now and I'm still waiting!!!! and what do they do? they call me asking when I'll be making a payment for the matress with A MISSING BASE!!! I am absolutely disgusted by their service...I would'nt recomend anyone to shop with them and I want them to close my account!! I refuse to pay for something I do not have! Appaling service indeed</p>