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Mavis M

1 reviews | Active since Jun 2010

31 Oct 2018, 10:36

Appaling Customer Service

I have had an appaling service from Homechoice on a returned Airbed. I have heard no feedback from them after numerous emails to their ********** email address.

When you call the Call Centre, it sounds like they having a party the noise is unbearable.

I mean i had the airbed not even a month and it deflates poor quality material.I have sent the Airbed which was signed for by a Zak at their offices on the 25th of October 2018 already at 08;36 am,proof of delivery attached on the email even the signature.

I have a R13000 balance to spend at Homechoice, and i am definitely going to be closing my account.

0
Replies (1)
Homechoice
Homechoice's reply31 Oct 2018, 10:36
Official
Good Day Mavis Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused. One of our staff members will be in contact with you shortly to help resolve the issue. Regards Customer Support Team