LE
Liezel E
1 reviews | Active since Mar 2016
04 Mar 2016, 13:14
Anoyed about weekly phone calls
I am being phoned on a weekly basis about ongoing specials. And this week I was phoned twice every time I ask the person to please stop calling as I do receive the catalogue every month and will order something if I see something that I like. I was told that they have the right to phone me as I owe them money because I have an account with them. These phone calls are really annoying and frustrating. I have asked them on every occasion to please make a note that I am not interested in any specials and to please stop calling me. It has fallen on deaf ears. I cant wait to finish payments on my account and I will never buy anything from homechoice again.
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Replies (1)Homechoice's replyOfficial
04 Mar 2016, 15:43Hello Liezel Etsebeth,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply04 Mar 2016, 15:43
Official
Hello Liezel Etsebeth,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
