1 reviews | Active since May 2017
Another complaint
<p>I promised that everytime i get a call from homechoice, that i would complain. i received two calls yesterday (sales calls) which i didnt have enough time to write a complaint about but two recorded for yesterday and then today from a tabisa who wouldnt give her last name. I have asked them repeatedly to stop calling me. I am pregnant, i am so tired of having to deal with these people. everytime i think it could possibly be an important call and take time out to look at and answer my phone, i have to listen to yet another sales call. Homechoice apparently would like potential customers to get annoyed at their staff. this is ridiculous. Please stop calling and sending me unnecessary messages. I have had enough</p>
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Best regards,
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Best regards,
Good Day Sir/Madam
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.
Kind Regards,
Customer Support Team
Best regards,
Good Day Sir/Madam
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.
Kind Regards,
Customer Support Team
Best regards,