1 reviews | Active since Feb 2011

22 Mar 2017, 11:54

Annoying sales calls

<p>So I get a sales call for a laptop deal to which I clearly said that I'm not interested in but I asked a few questions about it anyway.... so my battery died and I didn't bother about it because I didn't want the laptop. Then I get bombarded with calls so I just ignore the calls then I get a call from my boss saying that he got a call at my office from homechoice regarding a laptop that I'm purchasing. Firstly we not allowed personal calls ar work and secondly I was on sick leave but he now thinks I'm out shopping for laptops alsp why did all of that have to be discussed with my boss if I was not there to take the call!!!! I had to get a warning for this!!!!!! Then today I get a call at my in laws place from taswel asking were can he deliver my laptop! I would like a recording were I said I will be taking the laptop pleassseeeeee!!!!!!!! So I ask him if I could speak to some1 in management and he says he is a manager and I can speak to him so then I ask if there is anyone else higher in authority and he responds "obviously " really? I have had numerous issues with homechoice in the past and it keeps getting worse!!!! </p>

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Replies (1)
Homechoice
Homechoice's reply22 Mar 2017, 12:11
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team