Annoyed customer

im extremely disappointed in Homechoice and its service....Ive been having multiple problems with them this week.. First they send me a message 05/12/2033 stating my bank details changed after they have been debiting my account for months now.I phone I checked everything is in order. They will log it and get back to me.. Then the next issue is the change in my installment amount. How does it just change?

I get a message this morning 7/12/2023 that my amount is due so I decided fine ill do and eft payment as I cant a bad credit or miss understanding. Call again at 8am informing I made the payment. i get a message stating that mist people get paid early in December so they will be making a deduction early in December... i had to call again fuming cause I don't get paid earlier how can they make that assumption....

Yet again the operator tells me but I still have an amount due now....

How many times must I call and fix there problems? How can you just make assumptions of people receiving early payment? Why has it taken this long to get back to me and resolve the debit order issue.

Bad bad bad service highly disappointed have never had any problems.