LM
Lungelo M

1 reviews | Active since May 2021

25 Aug 2021, 09:47

Annoyed!!

I had written a review here regarding a fridge I had bought through Homechoice that didn’t freeze my food, and because food didn’t freeze it was close to spoiling. I then requested that Homechoice representatives pick up the fridge, they told me they would send a technician, to which they did. But when he got there, he didn’t even assess or check the fridge. He told us to turn it on and he will be back. The fridge has been occupying space that I need for my new Samsung fridge... this is becoming an inconvenience now because I don’t have space for 2 fridges in my place. The Homechoice fridge has to go... as I have bought another one that works and freezes my food perfectly.

Furthermore, I won’t pay for the homechoice fridge. Whatever else that’s owing on my Homechoice account I will pay specifically that (And exclude the fridge from payments). Can someone please get that fridge picked up. Or else, i’ll Keep it here with no use and not pay for it. And should the fridge debt affect my credit score rating after so many attempts at trying to mitigate the situation - I will hold Homechoice liable.

0
Replies (1)
Homechoice
Homechoice's reply25 Aug 2021, 09:54
Official
Hi Lungelo.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice