TF
Tasneem F
1 reviews | Active since Jan 2022
06 Jan 2022, 13:50
Angry
Good day.
To me they don't even deserve a 1 star. I have been struggling to sort out my account with Homechoice since October 2021. I paid my account in full on 12th October 2021,called them to cancel my debit order and inform them that i paid the outstanding amount on my account. Since then i have been getting threatening texts stating I owe them and that they going to blacklist me, also to my surprise i am on R305 owing...
I will never pay them that... I need them to sort out this asap, because it's becoming very frustrating
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
06 Jan 2022, 14:31Hi Tasneem.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice's reply06 Jan 2022, 14:31
Official
Hi Tasneem.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
TF
Tasneem F's updateReviewer Update
06 Jan 2022, 14:52Hi. So i just got off the phone with someone from homechoice. I did as i was told since October 2021 by sending them proof of payment and still i am being told this matter will be escalated... Furthermore i am being told if they can't allocate the payment they will have to get back to me for further information. They can't be serious!!!! This is ridiculous!!!
I've made the payment via a link they email you with your statement, and they expect me to do their job for them... So this is going to take another 3 months of which they going to come back and tell me again they can't find the payment.
It's been 3 months sort it out on your side. You should call me saying it's resolved and not for more information...
I've made the payment via a link they email you with your statement, and they expect me to do their job for them... So this is going to take another 3 months of which they going to come back and tell me again they can't find the payment.
It's been 3 months sort it out on your side. You should call me saying it's resolved and not for more information...
TF
Tasneem F's update06 Jan 2022, 14:52
Reviewer Update
Hi. So i just got off the phone with someone from homechoice. I did as i was told since October 2021 by sending them proof of payment and still i am being told this matter will be escalated... Furthermore i am being told if they can't allocate the payment they will have to get back to me for further information. They can't be serious!!!! This is ridiculous!!!
I've made the payment via a link they email you with your statement, and they expect me to do their job for them... So this is going to take another 3 months of which they going to come back and tell me again they can't find the payment.
It's been 3 months sort it out on your side. You should call me saying it's resolved and not for more information...
I've made the payment via a link they email you with your statement, and they expect me to do their job for them... So this is going to take another 3 months of which they going to come back and tell me again they can't find the payment.
It's been 3 months sort it out on your side. You should call me saying it's resolved and not for more information...