KN
Kg N

1 reviews | Active since Jul 2023

14 Oct 2024, 10:56

**** and *****

I don't really don't understand Homechoice business ethics I was payingore on my instalment but there was no change in my balance so I paid the required amount still nothing now I am paying R 600 a month and they say I need to pay R978 on an account that initial required me to pay R660 and the most frustrating thing about them no one has answer for this and they always I don't answer but how do you expect me to answer a number that shows as a spam and as always their service is disappointing and disgusting.I am really ****ed with them .Even now they don't care about the complaints on hello Peter instead it's business as usual for them disregarding customer complaints etc....I never want to buy at HOMECHOICE EVER AGAIN .****,*****, DISSATISFIED CUSTOMER IS WHAT THEY ARE GOOD AT

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Replies (1)
Homechoice
Homechoice's reply14 Oct 2024, 11:14
Official
Hi Kg,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,
Homechoice