Amour 14-piece luxury comforter set

I have purchased Amour 14-piece luxury comforter set - but only noticed that the comforter was way to small for my Queen sized bed and before Valentines day - for which i wanted to surprised my wife with. Then I started phoning endless to speak to some one to assist me. I eventually got hold of Sharief . He/she respond as follow : Dear Sir/Madam<br> Thank you for your email.<br> We are sorry for the disappointment and for the mixed information you given about your order ,we know you were really looking forward to the bedding set, unfortunately stock was depleted after you place your order, we ordered new stock but our suppliers were sold out, its nature of the business we can't guarantee stock , availability of stock is at the discretion of our suppliers.<br> I am sorry about the bedding you received in the wrong size our records indicate that a queen size was dispatched, could be a packaging error. If you the bedding is unused we will gladly take it back and exchange it for a queen size.<br> Kind regards,<br> After this I had numerous e-mails send to find out for who's attention I had to send it back with., but no reply at all. I the mean time i order a airfrier the same day they advertised.