LR
Lebalang R
1 reviews | Active since Sept 2021
30 Apr 2024, 14:04
Am waiting for my order
I ordered my blankets on the 07 April 2024 and I was advised that I will receive them within 14 days. On day 7 I received email advising me that my order is out for delivery I should get it today before 18:00, I waited and no body contacted me or come to my place for delivery, I send them email as advised on email that should I have problems I must email them, they advised me I must ignore the email, I waited and received another email advising that my order went back to the courier and I email again advised same thing and I received another message on the 22 it was day 13 advising out for delivery even today is the 30 April no one is calling or saying anything about my order emails are sent no response.
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
30 Apr 2024, 14:55Hi Lebalang,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Homechoice's reply30 Apr 2024, 14:55
Official
Hi Lebalang,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
LR
Lebalang R's updateReviewer Update
06 May 2024, 08:33Good morning
Even today, non of you contacted me, do you even care about your customers. It's long 14 days passe and it's a month now. No this is not appreciated.
Even today, non of you contacted me, do you even care about your customers. It's long 14 days passe and it's a month now. No this is not appreciated.
LR
Lebalang R's update06 May 2024, 08:33
Reviewer Update
Good morning
Even today, non of you contacted me, do you even care about your customers. It's long 14 days passe and it's a month now. No this is not appreciated.
Even today, non of you contacted me, do you even care about your customers. It's long 14 days passe and it's a month now. No this is not appreciated.
Homechoice's replyOfficial
06 May 2024, 08:48Good day Lebalang,
Thak you for reaching out to us.
Please check your email, as we have responded.
Regards
Candice
Thak you for reaching out to us.
Please check your email, as we have responded.
Regards
Candice
Homechoice's reply06 May 2024, 08:48
Official
Good day Lebalang,
Thak you for reaching out to us.
Please check your email, as we have responded.
Regards
Candice
Thak you for reaching out to us.
Please check your email, as we have responded.
Regards
Candice