EM
Elizabeth M

1 reviews | Active since Aug 2016

22 Aug 2016, 07:41

ALWAYS IN DEBT

<p>This might be similar to many people. Ever heard that you will always owe someone even though you know that you are finished paying them? HOME CHOICE. My sister finished paying Home Choice beggining of this year and on February she ordered another Bed Set costing R5 000 on February and some how the order got missing along the way(they know how). We have sent the Dispute Form and the Affidarvit from police station as requested by them and even today when we called in they say they are still investigating this case. What suprising is they do not have the signature for the person who received the order, and still she is hanging with a debt (of R5 000 and still escalating because of interests) for Home Choice where ever she is doing credit with. </p>

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Replies (1)
Homechoice
Homechoice's reply23 Aug 2016, 06:16
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team

Best regards,