1 reviews | Active since Aug 2016
All items not received
<p>Horrible experience. Ordered three items as follows:</p> <p>1. ********** 0 (Note this is the only item that has been delivered)</p> <p>2. ********** 7 (On my dashboard it claims that the order is being processed, kindly provide feedback if this has changed, its going onto three weeks now)</p> <p>3. ********** 4 (On my dashboard it claims that the order is awaiting payment, please see the proof of payment attached, kindly provide feedback if this has changed, its going onto three weeks now)</p> <p> </p> <p>I have sent email upon email, they cant seem to understand that only ONE of the THREE items I bought has been delivered...</p> <p> </p> <p>...Yet they can contact me offering loans and seling their current offers...PATHETIC...I paid for these items, REFUND my money or GIVE ME MY ITEMS...</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
