1 reviews | Active since Apr 2019
Aggressive Telemarketing tactics / Harassment
This company keep phoning me three to four times a day for the past six months trying to sell me products. I have never dealt with this company before and I don't know where they got my contact details from. They also refuse to tell me where they got my contact details from. I have requested the agents that contact me on multiple occasions to please stop contacting me and I even went to their website (as per their instructions) to inform them to stop contacting me, but to no avail. They just still keep contacting me multiple times daily. This is interfering with my work as we are not allowed to be on the phone all day at work, but this company is going to cost me my job, because my boss thinks I'm getting personal phone calls all day when it is in fact Homechoice that keep harassing me. I'm not able to switch off my phone or set it to silent in case my wife or family need to get hold of me in emergencies. Surely this harassment is not legal ? I'm considering approaching an attorney to take this company on, because besides the irritation of them contacting me everyday, they are going to cost me my job. BEWARE OF THIS COMPANY !!
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Riaana on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Riaana on behalf of the Customer Support Team
Please check your emails, we have sent you email regarding your dispute.
Regards
Candice
Please check your emails, we have sent you email regarding your dispute.
Regards
Candice