pD
phoziswa D

1 reviews | Active since Mar 2013

24 Jul 2015, 12:44

AGGRESIVE TELEMARKETING

Good day <br> <br> Every day i get numerous calls from ypur CALL CENTRE asking me to purcahse items at home choice i graciously decline.<br> <br> it has come to a point where i asked the agents to take me off the mailing list as they call more than 20 times a day, it is rather annoying and aggressive to call a person that much as if i must buy every single day.<br> <br> Firstly the agents are very pushy and want you to listen to them where as you did not ask for the call and i am at work i can not be on my cell phone with HOME CHOICE agents each time , more than 5 calss in less than 3 hours is a bit ridiculous . I understand they want to make sales but this is a bit too much PLEASE STOP!! <br> Opening a HOME CHOICE account was one of the biggets mistakes i made , nake no mistake once this account is paid up i will close it and never purchase from you again.<br>

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Replies (1)
Homechoice
Homechoice's reply24 Jul 2015, 12:57
Official
Hello ladyP21,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team