LG
Lerize G

1 reviews | Active since Mar 2015

23 Mar 2015, 09:15

After nearly 1 one year they cant sort out there o

After nearly 1 year Home choice cant sort out there own **** that they made on my account.<br> I bought a sewing machine in June 2014 when it arrived it was broken a brand new machine, I phoned them and was told to sent it back with a letter that I don't want the machine and the reason why. I did that the following day and told them that I don't want a replacement. After over 40 phone calls from my side it is still not sorted I get billed the interest and my name is bad because of them having *********** people working for them.<br> I will never in my life buy something from them again and will bad mouth them where ever I go.<br> <br> A very very angry customer!!!

0
Replies (1)
Homechoice
Homechoice's reply25 Mar 2015, 10:14
Official
Hello LERIZE,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team