NM
Ntombi M
1 reviews | Active since Sept 2017
29 Sept 2017, 10:00
Adding arrears
Bad service... Homechoice keeps on increasing my installment saying I did not keep to payment arrangment, and yet they refuse go give me a recording of me saying that. They delivered incorect order and I rejected it and add arrears again on my account which now I must pay where they are the one who made a mistake. If you want peace in your life dont order from HOMECHOICE
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Homechoice's replyOfficial
29 Sept 2017, 10:08Good Day Ntombi Mvakali,
Thank you for your response.
We are very sorry to hear about your service experience, please accept our sincere apologies for the inconvenience.
One of our agents will contact you shortly.
Regards
Monique
Customer Complaints Team
Best regards,
Homechoice's reply29 Sept 2017, 10:08
Official
Good Day Ntombi Mvakali,
Thank you for your response.
We are very sorry to hear about your service experience, please accept our sincere apologies for the inconvenience.
One of our agents will contact you shortly.
Regards
Monique
Customer Complaints Team
Best regards,